How Can We Help?

We're here for you

🛡️

Safety Center

Learn about our safety features

🔒

Privacy Policy

How we protect your data

📜

Terms of Service

Our terms and conditions

🗑️

Delete Account

Request account deletion

Frequently Asked Questions

How does Hamsey work?

Hamsey uses your location to show you profiles of people within 100 meters who are also using the app. You can view their profiles, send message requests, and start conversations — all while staying in control of your privacy.

Is my location shared with others?

No. Your exact location is never shared. Others only know that you're within approximately 100 meters of them. You can also go invisible at any time.

How do I delete my account?

You can delete your account directly from the app's settings, or visit our account deletion page. All your data will be permanently removed within 30 days.

Can I hide my profile?

Yes! You can use Hidden Profile Mode to browse and send requests without being visible to others. Your profile only becomes visible when someone accepts your request.

How do I report someone?

Tap on the user's profile, select the menu icon, and choose 'Report'. Describe the issue and our safety team will review it within 24 hours.

Is Hamsey free to use?

Yes, Hamsey is free to download and use. We offer optional premium features for enhanced functionality, but the core experience is completely free.

Get in Touch

📧

Email Support

Get help via email within 24-48 hours

support@hamsey.co
💬

In-App Chat

Chat with us directly from the app

Open App
📱

Social Media

Reach out on our social channels

@hamsey.connect

Still Need Help?

Can't find what you're looking for? Our support team is ready to assist you with any questions or concerns.

Contact Us
Hamsey logo

There are multiple ways to connect with people, but not all are this easy.

Google PlayApp Store

Social media

InstagramLinkedin

General

About usContact Us

Company

BlogChild Safety StandardsTerms & ConditionsPrivacy Policy

By continuing past this Page, you agree to our Terms of Service, Cookie Policy, Privacy Policy and Content Policies. All trademarks are properties of their respective owners. 2025 © Hamsey Neosolve Ventures India Ltd. All rights reserved.