Terms and Conditions

1. Acceptance of Terms

By accessing or using Hamsey, our proximity-based dating application, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our service. These terms constitute a legally binding agreement between you and Hamsey.

2. Eligibility and Age Requirements

2.1 Minimum Age

• 18+ Only: You must be at least 18 years old to use our platform
• Age Verification: We verify user age during registration
• Legal Capacity: You must have the legal capacity to enter into these terms
• Single Account: You may only create one account per person

2.2 Geographic Restrictions

• Our service is available in most countries where dating apps are permitted
• Some features may be restricted in certain jurisdictions
• You are responsible for complying with local laws

3. Account Registration and Security

3.1 Account Creation

• Accurate Information: You must provide accurate, current, and complete information
• Profile Photos: You must upload clear, recent photos of yourself
• Contact Verification: You must verify your email address and phone number
• Profile Maintenance: Keep your profile information up to date

3.2 Account Security

• Password Protection: You are responsible for maintaining password security
• Unauthorized Access: Notify us immediately of any unauthorized access
• Account Sharing: Do not share your account with others
• Device Security: Keep your device secure and updated

4. User Conduct and Safety

4.1 Prohibited Conduct

You agree NOT to:

• Harassment: Harass, threaten, or intimidate other users
• Inappropriate Content: Post illegal, harmful, threatening, abusive, or offensive content
• Impersonation: Impersonate any person or entity or misrepresent your identity
• Spam: Send unsolicited messages or spam other users
• Commercial Use: Use the platform for commercial purposes without permission
• Fraud: Create fake profiles or engage in fraudulent activities
• Underage Users: Solicit or engage with users under 18
• Illegal Activities: Use the platform for any illegal activities

4.2 Safety Guidelines

• Meet Safely: Meet in public places for first dates
• Inform Others: Tell friends or family about your plans
• Trust Your Instincts: If something feels wrong, trust your instincts
• Report Concerns: Report suspicious or inappropriate behavior immediately
• No Pressure: Respect others' boundaries and decisions

5. Content and Intellectual Property

5.1 Your Content

• Ownership: You retain ownership of content you post
• License Grant: You grant us a license to use your content for the service
• Responsibility: You are responsible for all content you post
• Removal Rights: We may remove content that violates these terms

5.2 Content Guidelines

• Appropriate Photos: Use clear, recent photos of yourself only
• No Nudity: No explicit or inappropriate content
• No Copyright Infringement: Do not post copyrighted material
• Respectful Language: Use respectful and appropriate language

6. Location Services and Privacy

6.1 Location Data

• Permission Required: We require location permission for proximity matching
• Approximate Location: We share approximate location, not exact coordinates
• Control Options: You can control location sharing in settings
• Safety Purpose: Location data helps ensure user safety

6.2 Privacy Protection

• Personal Information: We protect your personal information
• Contact Details: We do not share your phone number or email with other users
• Message Privacy: Your private messages remain private
• Data Security: We implement security measures to protect your data

7. Prohibited Content and Behavior

7.1 Content Restrictions

• No Explicit Content: No nudity, sexual content, or explicit images
• No Violence: No violent, threatening, or harmful content
• No Hate Speech: No discriminatory or hateful language
• No Spam: No promotional or commercial content
• No False Information: No misleading or false information

7.2 Behavioral Restrictions

• No Harassment: No stalking, harassment, or unwanted contact
• No Catfishing: No fake profiles or misrepresentation
• No Solicitation: No soliciting money, gifts, or services
• No Multiple Accounts: No creating multiple accounts
• No Automated Use: No bots, scripts, or automated tools

8. Reporting and Moderation

8.1 Reporting System

• Report Button: Use the report button for inappropriate behavior
• Block Users: Block users who make you uncomfortable
• Safety Concerns: Report safety concerns immediately
• False Reports: Do not make false or malicious reports

8.2 Moderation Actions

• Content Removal: We may remove inappropriate content
• Account Warnings: We may issue warnings for violations
• Account Suspension: We may suspend accounts for serious violations
• Account Termination: We may terminate accounts for repeated violations

9. Premium Features and Payments

9.1 Premium Subscriptions

• Optional Features: Premium features are optional
• Payment Terms: Payments are processed through app stores
• Auto-Renewal: Subscriptions may auto-renew unless cancelled
• Refund Policy: Refunds are subject to app store policies

9.2 Free Features

• Basic Matching: Free users can match with nearby users
• Basic Messaging: Free users can send basic messages
• Profile Creation: Free users can create and maintain profiles
• Safety Features: All safety features are available to all users

10. Termination and Account Closure

10.1 Account Termination

• Your Right: You may delete your account at any time
• Our Right: We may terminate accounts for violations
• Immediate Effect: Termination takes effect immediately
• Data Deletion: We will delete your data as described in our Privacy Policy

10.2 Consequences of Termination

• Access Loss: You will lose access to your account
• Message Loss: Your messages and matches will be deleted
• No Refunds: No refunds for unused premium time
• Re-registration: You may not re-register without permission

11. Disclaimers and Limitations

11.1 Service Disclaimers

• No Guarantees: We do not guarantee successful matches or relationships
• User Responsibility: Users are responsible for their interactions
• No Endorsement: We do not endorse or verify user information
• Service Availability: Service may be unavailable due to maintenance or technical issues

11.2 Limitation of Liability

• No Liability: We are not liable for user interactions or relationships
• No Damages: We are not liable for indirect, incidental, or consequential damages
• Maximum Liability: Our liability is limited to the amount you paid for the service
• Force Majeure: We are not liable for events beyond our control

12. Legal Compliance

12.1 Applicable Laws

• Local Laws: You must comply with all applicable local laws
• Age of Consent: You must comply with age of consent laws in your jurisdiction
• Harassment Laws: You must comply with anti-harassment laws
• Privacy Laws: We comply with applicable privacy laws

12.2 International Users

• Global Service: Our service is available globally
• Local Compliance: We comply with local laws where we operate
• Data Transfers: Your data may be transferred internationally
• Jurisdiction: These terms are governed by applicable law

13. Changes to Terms

13.1 Updates

• Right to Modify: We may modify these terms at any time
• Notification: We will notify you of significant changes
• Effective Date: Changes become effective when posted
• Continued Use: Continued use constitutes acceptance of changes

13.2 Dispute Resolution

• Good Faith: We encourage good faith resolution of disputes
• Contact Us: Contact us first to resolve any issues
• Arbitration: Disputes may be resolved through arbitration
• Class Action Waiver: You waive the right to participate in class actions

14. Contact Information

14.1 General Inquiries

• Email: support@hamsey.co
• Website: https://hamsey.co
• Response Time: We respond to inquiries within 48 hours

14.2 Safety and Legal

• Safety Issues: support@hamsey.co
• Legal Matters: support@hamsey.co
• Privacy Concerns: support@hamsey.co

Last Updated: December 19, 2024